Where to place Presbot on your website

Placement is part of the visitor experience

Installing Presbot site-wide is often convenient, but every page does not serve the same purpose.

Good placement makes the assistant easy to find without covering important content or interrupting focused tasks.

Start with high-value pages

Presbot is especially useful on pages where visitors are likely to have questions or need a next step.

These may include:

• The home page
• Service pages
• Pricing pages
• Contact pages
• Support pages
• Product comparison pages

Match content to the page

A pricing-page visitor may need plan comparisons. A service-page visitor may need scope, availability, or quote information.

Make sure your Quick topics, saved answers, and Knowledge support the questions created by important pages.

Review how to customize Presbot for your website.

Be careful on checkout and payment pages

A floating assistant can distract from a focused payment process or cover important controls.

Test carefully before showing Presbot on checkout, payment, donation, or application pages.

Exclude it when the page is safer or clearer without another interactive element.

Review private and account areas

Private portals and account-security pages may have different privacy and support requirements.

Do not assume the public website assistant belongs in every authenticated area.

Watch for overlapping controls

Check whether the launcher overlaps:

• Cookie consent buttons
• Accessibility controls
• Mobile navigation
• Checkout buttons
• Contact buttons
• Another chat widget

Several floating elements in one corner can make a page difficult to use.

Avoid competing assistants

Two chat or messaging tools can confuse visitors and compete for attention.

Decide which experience should remain and remove an older widget when it is no longer needed.

Test long and short pages

Check the launcher at the top and bottom of long pages.

Sticky footers, promotional bars, and mobile browser controls can change how the page feels as someone scrolls.

Test on several screen sizes

Use a desktop, tablet-sized view, and phone.

Confirm that the launcher remains reachable and the assistant fits comfortably within the screen.

Consider visitor intent

Ask whether Presbot helps with the main task on each page.

On a complex service page, it may help explain options. On a simple legal notice, it may add little value.

Placement should support the page, not merely maximize visibility.

Use site-wide installation carefully

A global embed is convenient and may be the right choice for most public pages.

Use page rules or template decisions when certain areas should be excluded.

Review how to install Presbot on your website.

Placement checklist

• Important public pages were tested
• Assistant content matches page intent
• Checkout and private pages were considered separately
• No important control is covered
• Competing widgets were reviewed
• Long pages were tested while scrolling
• Desktop and mobile layouts work
• Presbot supports the page’s main task

Next steps

Review how to install Presbot and how to test Presbot on mobile devices.