Presbot Blog
Practical ideas for setting up your assistant, improving your saved answers, and turning more visitors into follow-up opportunities.
Traditional lead forms are efficient for businesses. They collect the same fields in the same order and send the information to the same place. But they are not always efficient for visitors. A person...
Read articleMany website assistants are designed to keep conversations going. That sounds reasonable. More conversation can feel like more engagement. But a website is not...
Read articleWebsite chat is often measured by the wrong thing. Businesses look at conversation length, message count, or how many visitors opened the assistant. Those numbe...
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