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Presbot

Pricing

Simple pricing for a more useful website assistant

Start free, publish a real assistant, and see how visitors use it. Upgrade when you need more Smart Assistant usage, additional Knowledge capabilities, or tools for reviewing visitor inquiries.

No credit card is required to create, preview, share, or install your first assistant.

Free and Pro plans

Free

For creating, publishing, and testing your first Presbot assistant.

Answer common visitor questions, collect follow-up details, and learn how Presbot fits your website before paying.

$0

Per account

What you can do

  • 1 Website Knowledge source
  • See Knowledge freshness and last refreshed time
  • Add Supporting Knowledge manually
  • Original Website Knowledge snapshot
  • Quick Topics and Saved Responses
  • Visitor follow-up capture
  • 25 Smart Assistant responses Included each month
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Pro

For active websites

For businesses using Presbot as an active part of their website.

Increase Smart Assistant usage, keep Website Knowledge current, and review visitor inquiries with additional account tools.

$16/mo

Billed yearly at $192/year

What Pro adds

  • Up to 3 Website Knowledge sources
  • 10 manual Website Knowledge refreshes per month
  • Automatic weekly Website Knowledge refreshes
  • Knowledge freshness and stale-content alerts
  • Existing Knowledge preserved if a refresh fails
  • Separate Website and Supporting Knowledge
  • Higher Knowledge capacity
  • CSV export for visitor inquiry data
  • 1000 Smart Assistant responses Higher monthly capacity

Automatic weekly refreshes do not use your 10 monthly manual refreshes.

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No credit card required

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What is included

Both plans let you publish an assistant, answer common visitor questions, and collect follow-up details. Pro adds capacity and account tools for websites using Presbot more actively.

Create and publish

  • Website assistants

    Free: Included

    Pro: Included

  • Publish on your website

    Free: Included

    Pro: Included

  • Shareable assistant page

    Free: Included

    Pro: Included

  • Customize welcome message

    Free: Included

    Pro: Included

  • Customize assistant appearance

    Free: Included

    Pro: Included

Answers and Knowledge

  • Quick Topics

    Free: Included

    Pro: Included

  • Saved Responses

    Free: Included

    Pro: Included

  • Website Knowledge sources

    Free: 1

    Pro: Up to 3

  • Supporting Knowledge

    Free: Included

    Pro: Included

  • Knowledge freshness and last-refreshed status

    Free: Included

    Pro: Included

  • Automatic Website Knowledge refreshes

    Free: Not included

    Pro: Weekly

  • Manual refreshes

    Free: Not included

    Pro: 10 per month

  • Smart Assistant usage

    Free: 25 per month

    Pro: 1000 per month

Visitor inquiries

  • Visitor follow-up capture

    Free: Included

    Pro: Included

  • Custom follow-up questions

    Free: Included

    Pro: Included

  • Inquiry email alerts

    Free: Included

    Pro: Included

  • Inquiry dashboard

    Free: Included

    Pro: Included

  • CSV export

    Free: Not included

    Pro: Included

Account and support

  • Usage visibility

    Free: Included

    Pro: Included

  • Knowledge freshness indicators

    Free: Included

    Pro: Included

  • Help Center

    Free: Included

    Pro: Included

  • Email support

    Free: Included

    Pro: Included

What happens when Smart Assistant usage is reached?

Reaching the Smart Assistant limit does not remove your assistant from your website. Quick Topics, Saved Responses, and visitor follow-up capture continue to work. Questions that require the Smart Assistant may pause until usage resets or the account is upgraded.

How Smart Assistant responses work

Use your business information to answer broader visitor questions.

Saved Responses give visitors direct answers to the questions you define. Supporting Knowledge helps Presbot respond when a visitor asks something broader that still relates to the information you have provided.

Presbot does not invent policies, prices, services, availability, or business hours you have not provided. When information is missing, visitors can still leave their details through the inquiry flow.

Smart Assistant responses are counted when Presbot generates an answer using your supporting business information. Direct Saved Responses and Quick Topics help visitors reach your most important information quickly.

When you reach your monthly Smart Assistant allowance, Saved Responses and Quick Topics continue to work, and visitors can still complete the inquiry flow.

Which plan should I choose?

Free

Choose Free when you are setting up your first assistant, testing it with real visitors, or answering most questions through Quick Topics and Saved Responses.

Pro

Choose Pro when your website receives regular questions, you rely more heavily on Website Knowledge and the Smart Assistant, or you need additional tools for reviewing visitor inquiries.

When to consider Pro

Upgrade when Presbot becomes part of your inquiry workflow.

Free is enough to create, publish, and test a useful assistant. Pro becomes more valuable when more visitors are using Smart Assistant answers and your team needs inquiry data outside Presbot.

Answer more visitor questions

Use the higher monthly Smart Assistant allowance when more visitors rely on Presbot for answers beyond your direct Saved Responses.

Work with inquiry data

Export visitor inquiries to CSV for reporting, review, follow-up planning, or use in your existing business workflow.

Support active website use

Choose Pro when Presbot is no longer just being tested and has become a regular part of how visitors understand your services and request follow-up.

Pricing questions

Do I need a credit card to start?
No. You can create, preview, share, and install your first assistant on the Free plan without entering payment details.
Can I publish an assistant on the Free plan?
Yes. The Free plan is intended to let you create and publish a real assistant, test it with visitors, and decide whether Presbot fits your website.
What happens when Smart Assistant usage is reached?
Reaching the Smart Assistant limit does not remove your assistant from your website. Quick Topics, Saved Responses, and visitor follow-up capture continue to work. Questions that require the Smart Assistant may pause until usage resets or the account is upgraded.
Can I change plans later?
Yes. You can upgrade to Pro from Settings → Subscription in your dashboard. If you are on Pro, you can manage or cancel your subscription through the Stripe customer portal linked from the same page.
How do I cancel Pro?
Open Settings → Subscription in your dashboard and use the billing portal to cancel renewal. Cancellation stops future billing but does not normally refund a period that has already started.
Does Presbot charge per visitor inquiry?
No. Presbot Pro is a flat subscription. Visitor inquiries are not billed individually on current plans.
Does Presbot replace my contact form?
Not necessarily. Presbot can work alongside an existing contact form. It gives visitors a way to ask questions and provide useful context before requesting follow-up.
Are payment details stored by Presbot?
Paid subscriptions are processed by Stripe. Presbot does not store complete payment-card numbers.
What happens if a Website Knowledge refresh fails?
Presbot keeps the last successfully refreshed Knowledge active. A failed refresh never replaces your existing content.
Do unused manual refreshes roll over?
No. Pro includes 10 manual Website Knowledge refreshes per calendar month, and unused refreshes do not roll over.
How often does Presbot refresh Website Knowledge automatically?
Active Pro website sources are refreshed automatically once per week.
How many pages does Presbot crawl?
Presbot crawls up to 10 eligible pages per Website Knowledge source during each refresh.

Start with Free. Move to Pro when the usage and workflow justify it.

You do not need Pro to create or publish a Presbot assistant. Upgrade when you need the higher Smart Assistant allowance or CSV export for visitor inquiry data.

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