# Presbot

> Presbot helps small businesses create assistants that answer visitor questions, use business Knowledge, and capture follow-up details.

## Core pages

- [Home](https://presbot.com/): Assistant overview for small businesses.
- [Pricing](https://presbot.com/pricing/): Free and Pro plan details.
- [Customer Stories](https://presbot.com/case-studies/): How websites use Presbot.
- [Compare](https://presbot.com/compare/): Presbot compared with other website-assistant options.
- [Privacy](https://presbot.com/privacy/): Presbot privacy information.
- [Terms](https://presbot.com/terms/): Terms of service.
- [Blog](https://presbot.com/blog/): Guides for small business assistants.
- [Help Center](https://presbot.com/help/): Setup and support guides for Presbot users.
- [Changelog](https://presbot.com/changelog/): Product updates and improvements.

## Product concepts

- Assistant: A visitor-facing helper for small business sites that can answer questions and capture follow-up requests.
- Quick topics: Tappable starting points visitors can use.
- Saved answers: Prewritten answers paired with Quick topics.
- Knowledge: Business context the Smart Assistant can use.
- Smart Assistant: Knowledge-backed response support.
- Request a follow-up: Lead capture flow for visitor details.

## Help topics

- Getting started
- Quick topics and saved answers
- Knowledge and Smart Assistant
- Lead capture
- Install and customize
- Billing and plans
- Privacy and account

## Popular help articles

- [Create and customize your Presbot assistant](https://presbot.com/help/create-and-customize-your-assistant/): Create a Presbot assistant, add visitor questions and answers, test its responses, and prepare it for publishing.
- [How Presbot handles privacy and visitor data](https://presbot.com/help/how-presbot-handles-privacy-and-visitor-data/): Use Presbot responsibly by collecting only useful visitor information, setting clear expectations, and protecting access...
- [How to choose the right Presbot plan](https://presbot.com/help/how-to-choose-the-right-presbot-plan/): Choose a Presbot plan based on how your assistant will be used, the experience you want to offer, and the follow-up work...
- [How to install Presbot on your website](https://presbot.com/help/how-to-install-presbot-on-your-website/): Add Presbot to your website, confirm the assistant appears correctly, and test the full visitor experience before launch...
- [How to set up lead capture in Presbot](https://presbot.com/help/how-to-set-up-lead-capture-in-presbot/): Learn how to configure Presbot lead capture, choose useful questions, test the visitor flow, and collect better follow-u...

## Recent product updates

- [A smoother path to creating your assistant](https://presbot.com/changelog/smoother-path-to-creating-your-assistant/): New visitors now move directly from “Create your assistant” into a signup experience designed for first-time users. Assi...
- [Clearer and more dependable email delivery](https://presbot.com/changelog/clearer-dependable-email-delivery/): Presbot now reports email delivery outcomes more accurately and uses separate credentials for website storage and email...
- [Modern account pages for new users](https://presbot.com/changelog/modern-account-pages-for-new-users/): Users who have not created an assistant now see account and password pages that match the modern Presbot onboarding expe...
- [Visitor inquiry flows now complete more reliably](https://presbot.com/changelog/visitor-inquiry-flows-complete-reliably/): We corrected a conversation-completion issue that could interrupt a visitor after the final inquiry question. Completed...

## Recent articles

- [The best lead form may be a short conversation](https://presbot.com/blog/the-best-lead-form-may-be-a-short-conversation/): Traditional lead forms are efficient for businesses. They collect the same fields in the same order and send the informa...
- [A helpful website assistant should know when to stop talking](https://presbot.com/blog/a-helpful-website-assistant-should-know-when-to-stop-talking/): Many website assistants are designed to keep conversations going. That sounds reasonable. More conversation can feel lik...
- [Most website visitors do not want to chat. They want an answer.](https://presbot.com/blog/most-website-visitors-do-not-want-to-chat-they-want-an-answer/): Website chat is often measured by the wrong thing. Businesses look at conversation length, message count, or how many vi...